RIM:
A records and information management product securely manages the electronic capture, storage, organization and disposition of important business records and information according to organizational and regulatory requirements, such as how long it is kept and if and when it is destroyed.
Most Recent:
Watch this video on the challenges of managing social media content
Social media has some organizations, and particularly records managers, on edge. But in a video Q&A, CTO Darren Knipip says social media can help organizations "tap into the human network" to improve customer satisfaction. He says enterprise content management will help them do that as well as help them govern the information.
by Eric Palmer
October 13, 2011 | Read Full Story
SharePoint is for collaboration, ECM is for everything else
Is Microsoft SharePoint a true ECM solution? SharePoint is a powerful tool for collaboration and project management but lacks the structure and controls for sophisticated content management. Organizations that need to do high-volume work quickly, need a full feature ECM system that can easily integrate with SharePoint.
by Margaret Horan
August 04, 2011 | Read Full Story
Seven steps to effective corporate information governance
Many organizations feel daunted by the idea of creating a corporate information governance plan. But with these steps as a guide and the right enterprise content management system, it is very achievable.
by Chris Hohman
July 16, 2011 | Read Full Story
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How long do I really need to retain payroll records?
The Lilly Ledbetter Fair Pay Act of 2009 has interjected some uncertainty into records management. It needn't. Investigation shows that the rules of retention we are accustomed to still apply. by Kevin Joerling
March 07, 2011 | Read Full Story
Categories: Records Management, Compliance, Business Services
Technology helps those who help themselves
Companies are investing in enterprise content management (ECM) to manage their records and information. But some have yet to put in place a thorough records and information plan. They need to. As one expert warns, automating a bad information environment will result in "a bad automated information environment." by Eric Palmer
November 10, 2010 | Read Full Story
Categories: Document Management, ECM, Records Management, Business Services
Will technology make records managers obsolete?
While technology can help organizations harness and manage the profusion of information they are generating, it is trained records management professionals who can make sure they are using that technology to its full potential. by Chris Hohman
September 10, 2010 | Read Full Story
Yes, you can trash those paper records
There are two often asked questions when it comes to digital images and the legal system. by Eric Palmer
September 01, 2010 | Read Full Story
Categories: Management, Datacapture, Digital Asset Management, Document Imaging, ECM, Retention, Business Services, Federal, Insurance, State & Local
Reports and data analytics are the "show me the money" tools
Business reports and data analytics help you measure the ROI from your systems by showing how much more efficient they have become. by Eric Palmer
August 26, 2010 | Read Full Story
Seven steps to creating an auditing compliance plan
Compliance audits can be complex and often daunting. With a plan in place and the technology to manage documents efficiently, they don't have to be overwhelming. Here are some best practices that can make audits manageable. by Stephanie Eaton
August 04, 2010 | Read Full Story
Facing compliance audits with confidence
Governance, risk and compliance (GRC) spending is expected to hit $29.8 billion this year, a big part of which goes for compliance audits. Having a well conceived compliance plan and the right technology, employees can quickly meet auditors' requests and be confident all appropriate documents can be easily provided. by Stephanie Eaton
August 04, 2010 | Read Full Story
Five things to know for a large-scale ECM deployment
There are special considerations when your enterprise content management solution needs to be able to scale up to hundreds, even thousands of users, and millions of documents. by Tony Clark
May 27, 2010 | Read Full Story
Categories: Management, Deployment
Running fast and hard on a large-scale ECM
When your enterprise content management system must process 5 million documents a month, and up to 200,000 a day, it needs to be built on a scale most organizations can't imagine. Pharmacy services provider Omnicare has a multi-threaded C++ server architecture and eight quad core processors, giving instant refresh times even with 1,600 concurrent users. by Phil White
May 12, 2010 | Read Full Story
Categories: Management, Deployment, ECM, IT Architecture, Healthcare
SaaS use grows as security concerns are overcome
Records managers naturally are concerned about data that resides outside their own firewalls. Experts say that if buyers do their due diligence, cloud computing and SaaS can provide financial benefits and peace of mind. by Eric Palmer
April 01, 2010 | Read Full Story
Categories: Management, Digital Asset Management, Document Management, ECM, Records Management, Compliance, Technology
DoD certification has its place but that place is limited
Selecting records management software because it is DoD 5015.2 compliant, or rejecting a product because it isn't, can lead you astray. It can result in buying more functionality than you need, more complexity than you want and leave users frustrated. by Kevin Joerling
March 19, 2010 | Read Full Story
Setting world standards
As a U.S. delegate to the ISO, I have seen how ISO standards help both private and public sector organizations guide business practices that raise customer and constituent confidence. by Kevin Joerling
January 04, 2010 | Read Full Story
Categories: Management, ECM, Records Management, Retention, Compliance, Technology
Global companies move documents across continents in seconds
London calling: Global companies are finding the right software can help them navigate the different laws and rules in the countries in which they operate when they centralize back-office operations in just one. by Phil White
December 01, 2009 | Read Full Story
Categories: Return on Investment, Deployment, ECM, Accounts Payable & Finance, Financials, Human Resources, Retail
Court ruling on metadata a wake-up call to some organizations
When a national wireless company got sued for age discrimination, it wasn't e-mail that lawyers wanted, it was metadata and a judge made them produce it. by Eric Palmer
November 01, 2009 | Read Full Story
Categories: Management, Compliance, Financials, Human Resources
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