InContext Magazine

your source for solving the unstructured information challenge

Welcome, Jennifer | Log Out

Perceptions Blog

What's Missing From Epic?

Closing the content gaps that exist within this leading EHR is the key to completing the patient record and optimizing patient care.

An implementation of Epic (or any EHR system for that matter) is likely the single most significant IT investment your healthcare facility will ever make. This core clinical system provides a solid foundation to drive operational efficiencies, enhance patient care and improve outcomes. However, an EHR isn’t a self-contained super system. In fact, when you consider that approximately 80 percent of all patient data in healthcare is unstructured, there is potentially a vast amount of clinically relevant content that isn’t inherently managed by EHR systems like Epic.

Most EHRs (including Epic) are fantastic when it comes to collecting detailed patient information in the discrete fields that are native to the software. However, a patient record doesn’t consist of digital fields alone. Historical charts, referral documents, medical images, clinical narratives and other types of content are required to tell the whole patient story.

Epic has embedded tools that allow for the ingestion of some of these content types. However, many providers may desire more robust capabilities when it comes to managing these assets both within and outside the EHR.

By integrating a proven ECM (enterprise content management) system with Epic, you can provide your clinicians with access to critical patient documents, photos and other unstructured content from within the EHR. An ECM integration can also provide users with enhanced workflow, data capture and integration capabilities that can allow you to extract even more value out of these assets.

Integrating medical images with Epic has become a primary focus area for many healthcare facilities given the criteria outlined in Stage 2 Meaningful Use. There are a variety of ways to image-enable Epic, but it’s important that your efforts don’t focus solely on the DICOM images stored in radiology and cardiology PACS (Picture Archiving and Communications Systems). While these systems may contain the bulk of patient images you want to link to Epic (e.g. MRIs, CT Scans, etc.) they aren’t all-inclusive. In fact, there are a variety of clinically vital medical images and videos stored in specialty systems outside of PACS. These include ultrasound images, gastroenterology images and video (e.g. endoscopy, colonoscopy, etc.), dermatology photos, surgery and OR photos, ED images and more. You’ll want to ensure that all of these images are integrated with and accessible via Epic at some point in the process. A new white paper titled Image-Enabling Epic: Adding More Clinical Value To Your EHR Investment, outlines some best practices for embarking on an image-integration strategy for Epic.

Epic is a wonderful piece of technology that is already improving the way care is delivered, but it can be even better. By augmenting the solution with the right add-ons, you can really take your EHR, and your patient care efforts, to the next level.