• Front Page
• Archive
• Glossary
• About Us
• Contact Us

Jul 21, 2010 The shock and awe of 92,000 leaked documents

Before the advent of document management software, leaking 92,000 documents and making them available around the world would not have been possible. by Brett Chalmers

Jul 09, 2010 Behind the scenes at IHE Connectathon

Achieving certification that a software product will integrate seamlessly with other healthcare systems can be a grueling process involving hours of work, analytical problem solving, and facing down software challenges and natural disasters. by James Hanke

Jun 24, 2010 ECM mergers and acquisitions, are they a force for good or ill?

The acquisition of Perceptive Software by Lexmark has people discussing the impact from recent M&A activity on clients and the industry. by Paul Carman

Jun 24, 2010 SharePoint - counterpoint

Isn't SharePoint easy to deploy, inexpensive and able to handle document management? Well, no, not really. by Margaret Horan

Jun 18, 2010 Preparing for recovery before facing disaster

Recent floods throughout the U.S. are a reminder that without a disaster recovery plan essential company data, particularly paper documents, will be lost. Cedar Fall Utilities was able to restart its business the day after a flood filled its buildings, in part, because it had a document management sytstem protecting key financial and customer records. by Phil White

Jun 02, 2010 Can your ECM software be as easy to use as your iPhone?

Enterprise software might have all the features you need and more. But users want it to be easy to use and take a lot less effort than doing things the old-fashioned way. by Jennifer Overstreet

May 27, 2010 Five things to know for a large-scale ECM deployment

There are special considerations when your enterprise content management solution needs to be able to scale up to hundreds, even thousands of users, and millions of documents. by Tony Clark

May 12, 2010 Running fast and hard on a large-scale ECM

When your enterprise content management system must process 5 million documents a month, and up to 200,000 a day, it needs to be built on a scale most organizations can't imagine. Pharmacy services provider Omnicare has a multi-threaded C++ server architecture and eight quad core processors, giving instant refresh times even with 1,600 concurrent users. by Phil White

Apr 20, 2010 Technology that keeps nurses bedside

Nurses want to focus on patient care, not tracking down essential records that aren't in the EMR. Healthcare providers using enterprise content management can give nurses access to what they need, when they need it. by Daria Byrne

Apr 12, 2010 Keeping deep knowledge from being lost

With the rapid retirement of baby boomers, American business is dealing with an unprecedented knowledge drain. Some companies are using the exodus as motivation to incorporate their expertise into computer processes and make it available throughout their organizations. by Sascha Ohler

Apr 01, 2010 SaaS use grows as security concerns are overcome

Records managers naturally are concerned about data that resides outside their own firewalls. Experts say that if buyers do their due diligence, cloud computing and SaaS can provide financial benefits and peace of mind. by Eric Palmer

Mar 26, 2010 Some state election boards better prepared for midterm elections

With the 2010 midterm election cycle underway, some state election boards worry whether their processes will stand up to election night pressures. Not in Virginia. In the 2004 election counting provisional ballots lasted 24 hours as frustrated workers searched file cabinets and boxes for registration documents. In 2008, with a new software system in place, it took an hour and no one broke a sweat. by Phil White

Mar 25, 2010 Campuses save trees while serving students more efficiently

Some institutions that have moved toward paperless administrative departments can point to dramatically increased efficiencies, with savings in time and money. But the same software that improved their operations has significantly lightened their environmental impact. by Phil White

Mar 19, 2010 DoD certification has its place but that place is limited

Selecting records management software because it is DoD 5015.2 compliant, or rejecting a product because it isn't, can lead you astray. It can result in buying more functionality than you need, more complexity than you want and leave users frustrated. by Kevin Joerling

Mar 01, 2010 ECM moves to a new phase in higher education

As colleges and universities grapple with growing volumes of student information and shrinking budgets, they learn that document imaging and management are no longer enough to stay ahead of the curve. by Dan Dillon

Feb 26, 2010 The unseen box scores, tracking athletic compliance

To meet rules of NCAA and other oversight groups, athletic departments must track everything from recruiting visits to an athlete's progress toward a degree. While these aren't the kinds of records that fans care about, they are essential to compliance. by Phil White

Feb 12, 2010 Legality of digital copies

There are two often asked questions when it comes to digital images and the legal system. by Eric Palmer

Feb 12, 2010 New CMIS standard helps companies tie together ECM systems

A new technology standard is expected to help companies more easily tie together their enterprise content management systems, whether legacy, current or future. by Brett Chalmers

Feb 12, 2010 Mobile devices and enterprise computing

The tipping point may have been reached for moving some enterprise computing features to mobile devices, but the form factor will keep them focused. A video interview. by Darren Knipp

Feb 10, 2010 Some stimulus funds remain for higher ed

Colleges and universities hoping to get an IT project back on track, might find there is still stimulus money to help. by Ken Berlack

Jan 22, 2010 The advancement gift that keeps on giving

With relationships that can span decades, keeping track of college donors and their gifts takes special skills. Schools using specialized software are finding they can manage this information effectively, even when their own staffs change, and so maximize their time, effort and resources. by Phil White

Jan 15, 2010 Who knew software could keep a file room floor from caving in?

Enterprise content management software can save organizations money, make them more efficient and enhance their business processes. It also can keep the floors from caving in. by Jennifer Overstreet

Jan 08, 2010 Using software to change a culture

The construction industry is slow to adopt new technology, but leaders at JE Dunn Construction Company decided an enterprise content management system would be key to consolidating the cultures of six independent operating companies into "One Dunn." by Eric Palmer

Jan 04, 2010 Setting world standards

As a U.S. delegate to the ISO, I have seen how ISO standards help both private and public sector organizations guide business practices that raise customer and constituent confidence. by Kevin Joerling

Dec 18, 2009 Putting the local back in local banking

As banking groups large and small look for ways to recapture public trust, some are finding they can use high tech to achieve high touch. by Sascha Ohler

Dec 11, 2009 Colleges find software that rules

A new breed of logic-based software is remaking the rules for processing college transcripts at a time when colleges and universities are seeing enrollment jumps and budget cuts. It saves time and money while increasing the service schools provide their students. by Phil White

Dec 01, 2009 Global companies move documents across continents in seconds

London calling: Global companies are finding the right software can help them navigate the different laws and rules in the countries in which they operate when they centralize back-office operations in just one. by Phil White

Nov 01, 2009 So you want to be the boss

The way you get into the position of "calling the shots" has nothing to do with ownership and everything to do with distributing your authority to others. by Tim Helton

Nov 01, 2009 .NET purity is not net gain

The beauty of the .NET Framework in enterprise content management is that it works in any language a user wants, across a spectrum of software and devices. by Brett Chalmers

Nov 01, 2009 Creating a lifeline to soldiers' medical records

Being able to provide medical records over the Internet in battlefield situations has helped the Army National Guard take care of its troops. The system helps soldiers better manage their own care when they return. by Phil White

Nov 01, 2009 ECM in healthcare, it fills the voids in EMRs

Even hospitals with an electronic medical record system have paper and electronic data they need to get a handle on. Health information management professionals are taking note. by Jared Blankenship

Nov 01, 2009 Giving students what they want when they want it

For students accustomed to instant messaging and on-demand television, a school's response time to questions about their transcripts and financial aid can influence their choice of schools. by Phil White

Nov 01, 2009 Court ruling on metadata a wake-up call to some organizations

When a national wireless company got sued for age discrimination, it wasn't e-mail that lawyers wanted, it was metadata and a judge made them produce it. by Eric Palmer

Nov 01, 2009 Con job: You can protect your company or regret that you didn't

Marketing business owner Bob Cutler discovered that a once trusted employee embezzled nearly $1 million from his company. He now counsels business owners to put in protections to prevent and detect fraud before it happens. by Eric Palmer

Nov 01, 2009 What does it take to sidestep a system failure?

"High availability" of your computer systems requires an investment of time, attention and dollars but it may pale in comparison to the loss of time, revenue and reputation from a major outage. by Tom Seibold

Nov 01, 2009 High availablity? What cost?

"High availability" of your computer systems requires an investment of time, attention and dollars but it may pale in comparison to the loss of time, revenue and reputation from a major outage. by Tom Seibold

Nov 01, 2009 Integration simplification

Companies can spend money on employees tracking down misfiled documents or they can invest in an integrated enterprise content management system that can search through applications and systems to find what they know is there. by Darren Knipp

Nov 01, 2009 Don't get caught in .NET game

The beauty of the .NET Framework in enterprise content management is that it works in any language a user wants, across a spectrum of software and devices. Don't be led down a primrose path by anyone saying a 100% .NET approach is the only true ECM way. by Brett Chalmers

Nov 01, 2009 Early adopters use technology to keep track of foreign students

Institutions are looking for ways to comply with new immigration rules while maintaining student privacy and trust. Those that can handle the documents electronically are finding the process less onerous. by Phil White