Illustrations by Gentry Mullen
Organizations adopting the 'hybrid cloud'
Companies are doing some business in the cloud but also want to maintain some data on their own systems, creating what some experts call the hybrid cloud. ... Read Full Story
Illustrations by Gentry Mullen
Smart Payoff: Intelligent Data Capture and ECM Automate the AP Lifecycle
Robots might not be cooking breakfast or answering the front door just yet, but neural network-based software that can see, read, and apply logic to printed text is rapidly liberating workers from the tedious task of interpreting and processing forms like invoices. ... Read Full Story
Illustrations by Gentry Mullen
P-cards cut expense hassles, ECM supercharges-processing
P-Cards can be an easy way for companies to handle small purchases but the paperwork can still be a hassle. One company figured out that using its content management software allowed it to simplify. ... Read Full Story
Healthcare here and abroad: more similar than you think
Regardless of how healthcare is funded, whether it is private or public, insured or self-pay, bundled payments or fee-for-service; healthcare organizations have many things in common across the world.
Growing in popularity, BYOD brings its own headaches
IDC says mobile computing is in its ascendancy. But a smartphone full of sensitive data left in a taxi is a haunting thought, so some organizations are laying down some rules of the road.
Embracing electronic signatures - myths, benefits and tips
The legal foundation for using electronic signatures was laid more than a decade ago. Organizations who use electronic signatures in their processes find it makes them more efficient and provides better service to clients.
Document output management makes most of customer contact
Keeping in contact with customers is crucial but sometimes requires more than an email. A combination of enterprise content management and document output management technologies makes this possible.
An early adopter zeros in on meaningful use
A small rural Missouri health system is Stage 7 HIMSS certified and expects to soon complete the first phase of meaningful use. Using enterprise content management to fill the gaps, it has had an EMR and been paperless for years. Its innovative CIO Denni McColm turned to exchanging information with patients through Google Health to achieve interoperability because no other area providers were that far along.
Opinions & Insights
Don't Put Your Software in a Box
From tracking plagiarism to tracking deliveries, there are more ways to use your software investments than you might think.
A channel partner network: Seven considerations
A superior partner network moves benefits both ways. But it takes a whole lot more than just a desire to sell more software. Here are seven key pillars for to making it succeed.
With I-9s, companies feel caught between a rock and a flamethrower
Companies are being hit with significant fines for not having filled out I-9 forms properly, even when the employees involved are legal to work. Experts suggest than an I-9 specific software system, paired with enterprise content management, is the way to keep from getting burned.
Companies find that calculating ROI on ECM not that difficult
Making a case for a new technology investment or expansion is more difficult in the current economy but a strong return on investment can help. Some organizations that have been through it explain how they figured ROI for an ECM purchase and easily convinced their management with the results.