Can your ECM software be as easy to use as your iPhone?

by Jennifer Overstreet

Enterprise software might have all the features you need and more. But users want it to be easy to use and take a lot less effort than doing things the old-fashioned way. ... Read Full Story

Preparing for recovery before facing disaster

by Phil White

Recent floods throughout the U.S. are a reminder that without a disaster recovery plan essential company data, particularly paper documents, will be lost. Cedar Fall Utilities was able to restart its business the day after a flood filled its buildings, in part, because it had a document management sytstem protecting key financial and customer records. ... Read Full Story

Keeping deep knowledge from being lost

by Sascha Ohler

With the rapid retirement of baby boomers, American business is dealing with an unprecedented knowledge drain. Some companies are using the exodus as motivation to incorporate their expertise into computer processes and make it available throughout their organizations. ... Read Full Story

James Hanke

Behind the scenes at IHE Connectathon

by James Hanke

Achieving certification that a software product will integrate seamlessly with other healthcare systems can be a grueling process involving hours of work, analytical problem solving, and facing down software challenges and natural disasters.

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Margaret Horan

SharePoint - counterpoint

by Margaret Horan

Isn't SharePoint easy to deploy, inexpensive and able to handle document management? Well, no, not really.

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Phil White

Some state election boards better prepared for midterm elections

by Phil White

With the 2010 midterm election cycle underway, some state election boards worry whether their processes will stand up to election night pressures. Not Virginia.

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Opinions & Insights

News bits

The shock and awe of 92,000 leaked documents

Before the advent of document management software, leaking 92,000 documents and making them available around the world would not have been possible.

ECM mergers and acquisitions, are they a force for good or ill?

The acquisition of Perceptive Software by Lexmark has people discussing the impact from recent M&A activity on clients and the industry.

Technology that keeps nurses bedside

Nurses want to focus on patient care, not tracking down essential records that aren't in the EMR. Healthcare providers using enterprise content management can give nurses access to what they need, when they need it.

Five things to know for a large-scale ECM deployment

There are special considerations when your enterprise content management solution needs to be able to scale up to hundreds, even thousands of users, and millions of documents.